Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
* Clothing, hats, sweat shirts, etc.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
To complete your return, we require a receipt or proof of purchase. You must obtain a return authorization code. You are responsible for shipping cost back to our address and will have to pay a 20% restocking fee.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store credit will automatically be issued. Refunds will only be issued in the form of company/store credit, no cash refunds will be issued.
Only regular priced items may be credited, unfortunately sale items cannot be credited.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and request a return authorization code. You will have to pay shipping to return the item, as well as shipping to receive the replacement item. Once authorized, send your item to: 1341 Brooks Street, Suite D, Ontario, CA 91762, United States.
To return your product, you should mail your product to: 1341 Brooks Street, Suite D, Ontario, CA 91762, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.